FAQS
What do I need to bring?
Please bring along your confirmation to check-in either printed or on your phone – we will need to see your booking reference number.
What is your address?
We are based in St Michaels Church, Bridge Street, Chester CH1 1NW.
Will there be a tour guide?
Sick to Death is a self-guided museum tour.
How long will a tour take?
A tour takes most people around 45minutes – 1hour to get through.
How accessible are you?
Sick to Death is all on one level with wheelchair access throughout the building, however there are several steps leading up to the entrance on the historic Rows. There is a wheelchair accessible toilet.
Do you offer changing facilities?
We do offer changing facilities.
What is the over 18’s area?
There are also some areas which deal with more grown up topics, such as sexual health and while these are open to everyone, we have set them apart in a separate section, divided by a gate so that you can choose not to look if you do not wish to.
Do I need to buy a ticket in advance?
No, please pay on arrival.
Is Sick to Death suitable for children?
Yes we are designed for learning in a fun and interactive way. Some areas are designed to be gory, but we find most children like to be scared and we have tried to make it funny and interesting rather than be too scary. Parental discretion is advised.
Will things jump out at me?
Sick to Death is not a scare attraction and there is nothing that will jump out and surprise any of our visitors, however some areas will be dimly lit and will incorporate sound effects.
Are there flashing lights?
There are no flashing lights or strobe effects used anywhere throughout the building.
I don’t speak English, will it be suitable for me?
All content of the museum is in English, however there are many sights, sounds and smells which those who are not proficient in English can enjoy.
Can children come on their own?
No, Children under 16 must be accompanied by an adult, 18 years and above.
What is the last time I can arrive?
Please note last entry is 5pm.
